Understanding Team Member Motivations

When people feel genuinely appreciated, they’ll go above and beyond 🙏🏾

 It’s not rocket science, when you value your team, they start seeing their work as meaningful, and they’ll give you way more than just what’s expected. 

It’s a simple formula: look after your people, and they’ll look after your customers, which will, in turn, look after your business.
 Here’s how to make that happen, step by step:
 1. Show Real Appreciation: Don’t wait for the annual review to recognise someone’s hard work. Make it a habit to acknowledge wins, big or small. A simple “thank you,” a shoutout in a meeting, or a quick message goes a long way in showing that you see their effort.
 2. Give People Autonomy: Trust your team to do the job you hired them for. Micromanaging makes people feel undervalued, but giving them the freedom to make decisions shows you trust their abilities. When people feel trusted, they take more ownership and pride in their work.
 3. Invest in Their Growth: If you want your team to see their work as valuable, invest in them. Offer training, mentorship, or opportunities to take on new challenges. When you help your people grow, they’ll bring that extra value back to your business.
 4. Create a Culture of Respect: Encourage open communication where everyone feels heard. When your team knows their ideas and feedback are valued, they’ll feel like a key part of the bigger picture—and that motivates them to give their best.
 5. Recognise the Impact of Their Work: Connect the dots for your team—show them how their efforts contribute to the success of the business. When people can see the real-world impact of what they’re doing, it turns everyday tasks into something more meaningful.
 6. Support Work-Life Balance: A healthy, happy team is a productive one. Encourage your employees to take breaks, use their holidays, and maintain a good work-life balance. When people feel supported in managing their lives outside of work, they’re more energised and focused when they’re on the job.

 7. Celebrate Wins as a Team: When something goes right, celebrate it! Whether it’s hitting a major milestone or wrapping up a tough project, recognising the team’s collective effort builds a sense of community and makes everyone feel appreciated.
 When your team feels valued, they’ll go the extra mile without being asked. 

Happy employees create happy customers, and happy customers drive business growth. 

So, take care of your team—they’re your greatest asset, and the returns will be massive. ♻️Eric Partaker

How do you help your team members handle challenges—without taking on their challenges for them? 

In working through a challenge and learning from it, your team is able to grow. Think about the last time a team member told you about a challenge they had…and then somehow it was turned over to you to manage, or you picked it up and solved it.

You might be so good at putting out fires you didn’t even realize it. 

I get it. I’m an action-oriented person. I love to solve problems. I love to support my team.

A leader’s job is to coach team members to solve their problems and handle difficult situations, not necessarily do it for them. 

I definitely learned this the hard way as a new leader.

First, I drowned in directly managing the team’s challenges plus my own. Then, I learned my efforts to help my team unintentionally showed them that only I can handle something, or to expect that I will.

I still take seriously my role as a leader to remove barriers and intervene, as appropriate—but I also remind my team members that I believe in their abilities.

Here are three steps to help your team members navigate their own challenges (with your support and guidance, of course). ASK QUESTIONS Ask your team member open-ended questions to help them think through the challenge. You might say, “What do you think the next step should be?” or “How should we handle this challenge?” You want to draw out their perspective and demonstrate that this is something you expect them to manage. DETERMINE YOUR ROLE When your team member starts talking about their challenge, try to determine if they need to vent or need you to do something. Because I have a tendency to jump into things, I have to catch myself to ask if the team member wants feedback, support, or action. If they want feedback or support,they’re showing they intend to manage through the challenge and would benefit from your guidance. If they request action, dig a little deeper before you take this on. Try to understand if they aren't confident in their choices and need reassurance, or if they're delegating the tough stuff to avoid managing it themselves. REINFORCE YOUR TEAM MEMBER’S STRENGTHS Acknowledge your team member’s challenge—and their ability to get through it. Reassure them that you believe they can handle it. You may remind them of how they successfully handled a difficult situation in the past. Most importantly, remember that the leader’s role is not to solve their team's problems—but to help their team become better problem solvers.

Nothing kills motivation faster than a leader who behaves like an employee’s effort doesn’t matter. Teams receiving regular, genuine recognition are significantly more likely to stay engaged and productive than those left unacknowledged. Giving meaningful feedback rather than only criticism consistently improves performance over time. Empowerment, autonomy, and opportunity for growth strongly correlate with higher job satisfaction and better retention. 6 Leadership Moves That Actually Motivate a Team 1. Listen & Encourage Feedback Encourage open feedback and ideas, then act on them. When voices are heard and valued, people feel respected and included. This builds trust and welcomes fresh thinking. 2. Recognise Good Work Publicly Make it a habit to call out achievements. Recognition boosts morale and tells people their effort matters. Teams receiving frequent praise show far higher motivation levels. 3. Challenge for Growth With Support Give meaningful tasks and stretch goals. Push the team to learn, grow and step out of comfort zones. But stay there to support them when they need it. Growth paired with guidance fuels confidence and drive. 4. Show You See the Human, Not Just the Work Caring about the person behind the role matters. Recognise that each team member has ambitions, fears, and strengths. When leaders show empathy and humanity, loyalty and trust deepen. 5. Help Build Their Career Path Learn what they aspire to. Offer opportunities to grow, learn, or lead. Make their ambitions part of the bigger vision. When work links with personal growth, engagement and long-term commitment rise. 6. Trust, Empower and Stand Behind Them Give autonomy. Let them take ownership. Trust in their abilities. Empowerment and not micromanagement build responsibility, creativity, and ownership. Employees grow stronger when they’re heard, valued, supported, trusted and empowered. Agree?

In the hustle and bustle of the workplace, whether in person or virtual, we often engage in fleeting conversations. These snippets of small talk with team members might revolve around seemingly inconsequential topics such as the weather, traffic, or last night's game. While these casual exchanges can be pleasant and help build rapport, they may also represent missed opportunities for more profound leadership moments. Imagine a scenario where you're waiting for a virtual meeting to begin, and you start chatting with a colleague about their weekend plans. It's a typical way to fill the silence, but what if you dig a little deeper? What if you used that brief moment to ask about their recent project, their feelings toward their current role, or their career aspirations? These deeper questions can open doors to meaningful connections and insights, revealing obstacles, motivations, passions, and hidden talents. They go beyond the surface, inviting genuine dialogue and fostering a culture of openness and trust. Why It Matters 1. Understanding and Removing Obstacles You may uncover unseen hurdles hindering your team's performance by asking about challenges or concerns. These insights can guide you in providing the necessary support or resources to overcome these obstacles. 2. Motivating and Inspiring Understanding what drives and inspires your team members allows you to align their tasks with their passions, which can lead to increased engagement, productivity, and satisfaction. 3. Building Trust and Rapport Deeper conversations can demonstrate that you value and care about your team members as individuals, not just as employees. This connection fosters loyalty, collaboration, and a more harmonious work environment. 4. Uncovering Hidden Talents and Aspirations By showing interest in your team member's passions and goals, you may discover untapped potential or aspirations that can be channeled to benefit both the individual and the organization. Turning chit-chat into leadership moments requires no grand gestures or a significant investment of time. It begins with being present, attentive, and genuinely curious. Make it a great day! Patrick #leadership #leader #success

No one shows up to work, hoping to do a bad job. Especially not high-performers. They want to contribute. They want to feel trusted. They want to make a difference. But if they’re met with constant monitoring  and micromanagement? It feels like a punishment for caring. And it chips away at the trust, initiative,  and confidence you and your entire team  have worked so hard to build. Even the most motivated person will pull back when trust is replaced with control. Both you and your team deserve so much more than that. So, how do you lead without micromanaging? Here’s what I’ve learned so far about  supporting high-performing teams: 1. Create Clarity From Day One  ➟ Uncertainty slows people down.  ➟ A little upfront alignment on what matters most  can go a long way. 2. Build a Culture of Trust  ➟ Teams tend to blossom to the level of trust you show them.  ➟ The part I struggled with most? Letting go of the urge to overmanage. 3. Communicate With Purpose  ➟ Frequent communication doesn’t have to mean  constant updates.  ➟ Intentional check-ins often get better results  with less noise. 4. Encourage Ownership and Initiative  ➟ When people feel ownership, they show up differently.  ➟ Asking “What do you think?” is a great place to start. 5. Give Feedback That Empowers  ➟ Feedback should feel like support, not correction.  ➟ Your goal should always be to help people grow,  not just improve. 6. Celebrate Progress and Wins  ➟ Noticing even the tiniest win can make someone feel seen.  ➟ You'd be surprised how long the memory can last. 7. Be a Coach, Not a Boss ➟ This takes the most practice.  ➟ It’s not about stepping away. It’s about staying close  enough to guide, not control. Here’s what I know: Most of us are still learning how to lead in ways that bring out the best in others and ourselves. It’s not always simple. Some days, it feels like a stretch. But that’s the work. And it’s work worth doing. ♻️ If this resonates, repost for your network. 📌 Follow Amy Gibson for more leadership insights.

Two recent tragic events highlight a crucial issue in the sales profession: the extreme pressure to achieve targets can have severe consequences on the well-being of salespeople. As a Sales Head or Business Head, it is essential to create an environment where targets drive motivation, not distress. Here are some strategies to help salespeople manage pressure and perform better: 1. Set Realistic and Achievable Targets: • Data-Driven Goals: Use historical data and market analysis to set realistic sales targets. This ensures that goals are challenging but attainable. • Input-Based Targets: Focus on activities that drive results (calls made, meetings set) rather than just output (sales numbers). This allows salespeople to focus on what they can control. 2. Promote a Culture of Support and Transparency: • Regular One-on-One Check-ins: Encourage managers to hold regular check-ins with their team members to understand their struggles and offer support. • Open Communication: Foster a culture where salespeople feel comfortable discussing the pressure they face. This can help address issues before they escalate. 3. Offer Training and Skill Development: • Stress Management Training: Conduct workshops on managing stress, time management, and productivity. • Sales Skill Training: Improving their skills can make it easier for them to close deals, reducing the stress that comes from feeling unprepared. 4. Incentivize the Process, Not Just the Outcome: • Recognize Effort: Acknowledge and reward the efforts that salespeople put in, even if they fall short of targets. Celebrating progress boosts morale. • Non-Monetary Rewards: Recognize achievements with time off, public recognition, or career growth opportunities. 5. Ensure a Work-Life Balance: • Encourage Breaks: Ensure that salespeople take time off to recharge, especially after high-pressure periods. • Limit After-Hours Work: Discourage work outside of office hours unless absolutely necessary, allowing them to maintain personal time and reduce burnout. 6. Provide Mental Health Support: • Access to Counseling: Offer access to mental health support, such as counseling services or stress management resources. • Create a Safe Space: Make it clear that seeking help is a sign of strength, not weakness, and ensure that employees know how to access support. 7. Review and Adjust KPIs Regularly: • Dynamic Targets: Be open to adjusting targets when market conditions change significantly. This demonstrates empathy and a commitment to supporting your team through challenges. • Solicit Feedback: Regularly gather feedback from the sales team on the feasibility of targets and use this input to make adjustments. By focusing on these strategies, you can help create a healthier and more productive sales environment. The aim should be to transform pressure into a motivating challenge rather than a source of anxiety, ultimately leading to better performance and well-being for your team.

I've learned one universal truth: everyone has performance ups and downs. The best leaders? They don't wait for a full-blown crisis. They spot the early signs and have those crucial conversations before things spiral. Here's my framework for helping a team member get back on track: 1. The "What's Up?" Chat (Week 1-2)   • Leader: Set up a casual one-on-one. Listen more than you talk.   • Team Member: Be honest about what's not working. It's okay to admit struggles.    Tip: Use open-ended questions like "What's your biggest challenge right now?" Consider having this chat outside your office - grabbing a coffee can change the dynamic. 2. Game Plan (Week 3-4)   • Leader: Work together to set clear, doable goals. Reset expectations as needed. Be specific about what needs to change.   • Team Member: Speak up about what you need to succeed. Own your part in the plan.   Tip: Break larger goals into weekly tasks. Stretch the team member but don't break them. 3. Support and Resources (Ongoing)   • Leader: Connect them with a mentor. Provide the tools they need.   • Team Member: Use these resources. Ask for help when you need it.   Tip: Consider personality assessments to identify strengths and growth areas. 4. Regular Check-Ins   • Leader: Regular catch-ups. Give honest feedback – good and bad.   • Team Member: Come prepared. Be open to feedback and ready to adjust.   Tip: Use the "situation-behavior-impact" model, and ask, "What would you do differently next time?" It promotes problem-solving, not just reflection. 5. One Month In: Quick temperature check • Discuss what is working and what additional resources or support is needed. 6. Three Months In: Bigger picture review • Discuss overall progress and expectations where performance has improved. 7. Six Month Milestone: Decision time   • If performance is better: Celebrate and plan next steps   • If not: Have an honest talk about whether this role is the right fit Remember: 🔸 Keep talking. Silence doesn't help anyone. 🔸 Leaders guide, but team members drive their own improvement. 🔸 Write stuff down – it keeps everyone on the same page. 🔸 We're all human. Patience and fairness go a long way. Watch out for inflated progress reporting. Stay engaged to see real progress. Look for tangible results, not just promises. Sometimes it works, sometimes it doesn't. But giving someone a fair shot to turn things around? That's good leadership. Leaders – ever helped someone bounce back? What worked? How did you ensure genuine progress? Share below!

5 Ways to Lead with Care, Clarity, and Community Using SLII® In a time when isolation is high and connection is craved, leaders must become more than task drivers — they must become coaches, connectors, and catalysts for human potential. Here are 5 key actions you can take as an SLII® leader to build community, increase engagement, and drive individual, team, and organizational success: 1. Lead 1:1s with purpose and skill Your people crave time with you — time that matters. Have regular, intentional 15 minute 1:1s that are focused, caring, team member led and outcome-driven. Show up fully present, with the knowledge and skills to listen, teach, coach, develop, and connect. Help them to accurately assess their development level (D1-D4) on their To-Do list of specific projects and goals. 2. Use neuroscience to direct with impact (S1) New or learning team members (D1's on a goal) need clarity, structure, and vision. An S1 Directing style, when delivered with encouragement and belief with an enthusiastic learner, taps into how the brain learns best — through images of what a good job looks like, clear written steps and an action plan, thus minimizing fear and maximizing focus and action. 3. Ask, don’t tell, with your D3's on goals Highly competent but occasionally unsure, people who are D3's on their particular goal flourish when you listen deeply and let them solve problems. Help them be smart. Use powerful questions to draw out their brilliance and reinforce their trust in their own thinking. Reinforce their solutions and get them to determine when and how they will take action. 4. Encourage and coach your D2s People in the "valley of despair" on a particular goal or project need you most. Blend redirection with high support to guide them through doubt and help them build confidence alongside competence. You are their anchor and their advocate who can give them perspective and strategies to move forward on that goal. 5. Celebrate your D4s Don’t forget to recognize and uplift all when they are self-reliant achievers on goals Get them to share HOW they got those successes with the team. Celebrating their efforts and wins fuels motivation and models what excellence looks like for others. Great leadership isn’t about doing more. It’s about connecting more. “A great leader takes people where they want to go. An exceptional leader takes people where they didn’t know they could go.” — Rosalynn Carter Be the leader who sees, supports, and celebrates people every step of the way. #SLII #LeadershipDevelopment #HumanCenteredLeadership #CoachingCulture #CommunityDrivenLeadership #Blanchard

6 Essential Ways to Motivate Your Team Motivation isn’t something leaders give—it’s something they ignite. When leaders show up with consistency, clarity, and genuine care, teams don’t just perform better—they feel better. Here are six essential ways to motivate your team through simple, meaningful actions. 1. Ask for Their Feedback—Then Act on It People are energized when their voice matters. Asking for input is good; using it is better. Even small changes show respect and build trust. When employees see their ideas shaping the workplace, engagement rises. 2. Notice Their Good Work—Then Tell Them You Saw It Recognition is one of the most powerful motivators. A quick message, a shout‑out, or a simple “I noticed” can shift someone’s entire week. People want to be seen, not just compensated. 3. Challenge Them to Grow—Then Support Them Along the Way Growth motivates, but only when paired with support. Give opportunities that stretch people, then offer coaching and encouragement. Growth without support burns people out; support without growth stalls them. The balance creates momentum. 4. Show You Care About Them as People Motivation is emotional. When leaders understand their team’s lives and well‑being, trust grows. Check in, celebrate wins, and be present during challenges. When people feel cared for, they show up with more loyalty and creativity. 5. Learn Their Career Goals—Then Help Clear Their Path Every employee has a future they’re working toward. Ask about their ambitions, identify skills they want to build, and advocate for opportunities. When people feel supported long‑term, they stay motivated day‑to‑day. 6. Trust Them, Empower Them, and Have Their Back Motivation thrives where people feel safe to take ownership. Give autonomy, encourage new approaches, and stand with them when challenges arise. Trust is the foundation; empowerment keeps it alive. Final Thought Motivation grows from consistent leadership behaviors that communicate one message: “You matter here.” When people feel valued and supported, they bring their best selves to the work—and that’s where real performance and culture begin. #leadership #leader #team #motivation

I’ve been leading a distributed team since 2015... And I’ve learned a few things. If you want to be a good leader – one that understands their team, support the needs of their team members, and helps everyone row together in the same direction – then there are some areas you have to level up on. In a nutshell, here are 6 of the most important things I focus on for running a remote team. 𝐒𝐡𝐨𝐰𝐢𝐧𝐠 𝐠𝐞𝐧𝐮𝐢𝐧𝐞 𝐞𝐦𝐩𝐚𝐭𝐡𝐲 𝐚𝐧𝐲 𝐭𝐢𝐦𝐞 𝐭𝐡𝐞 𝐭𝐞𝐚𝐦 𝐦𝐞𝐦𝐛𝐞𝐫 𝐞𝐱𝐩𝐫𝐞𝐬𝐬𝐞𝐬 𝐚 𝐩𝐫𝐨𝐛𝐥𝐞𝐦 𝐨𝐫 𝐟𝐫𝐮𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧. 📋How to: Use The Empathy Formula to acknowledge the team member’s feelings based on facts. Here’s the formula: “It sounds like you’re (feeling) because/about (fact). “Here’s a real-life example: “It sounds like you’re feeling overwhelmed (feeling) because of the reduced number of people on the team (fact).” 𝐄𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡 𝐚 𝐧𝐞𝐰 𝐨𝐧𝐞-𝐨𝐧-𝐨𝐧𝐞 𝐦𝐞𝐞𝐭𝐢𝐧𝐠 𝐫𝐨𝐮𝐭𝐢𝐧𝐞. 📋How to: Have a scheduled meeting at least twice per week over video conference. If these meetings are currently less frequent, use the same amount of overall time divided up over more meetings. Always have your camera on and ask that the employee does the same — it’s a way to build connection. 𝐓𝐚𝐥𝐤 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐦𝐞𝐦𝐛𝐞𝐫𝐬 𝐞𝐯𝐞𝐫𝐲 𝐬𝐢𝐧𝐠𝐥𝐞 𝐝𝐚𝐲. 📋How to: If a meeting is not scheduled, call them on the phone and talk to them. Sometimes just a quick check-in call is all it takes for some days. One of the most important elements of being an effective manager is keeping lines of communication open with your team members, especially when it has nothing to do with assignments or project statuses. 𝐃𝐞𝐦𝐨𝐧𝐬𝐭𝐫𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲. 📋How to: End your meetings with team members by encouraging the team member to contact you by phone or to request an unscheduled meeting. Answer the call if at all possible. 𝐄𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡 𝐥𝐢𝐧𝐞 𝐨𝐟 𝐬𝐢𝐠𝐡𝐭 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐞 𝐭𝐨 𝐫𝐞𝐢𝐧𝐟𝐨𝐫𝐜𝐞 𝐢𝐭. 📋How to: Ensure work assignments, expectations, and deadlines are perfectly clear. Break down current goals into smaller chunks that are measured on a more frequent basis. Find opportunities during your one-on-ones to talk about how the specific work they do contributes to a specific team or company objective. This is not as obvious to them as it might be to you. 𝐃𝐨 𝐧𝐨𝐭 𝐡𝐨𝐥𝐝 𝐡𝐲𝐛𝐫𝐢𝐝 𝐦𝐞𝐞𝐭𝐢𝐧𝐠𝐬. 📋How to: For those leading hybrid teams, level the meeting playing field so all team members can contribute equally. This is best practice in general, and particularly important for the struggling team member. If some of the team members are in the same location and some are remote, have the onsite team members split up and join from their own computers. It equals the playing field. Tell me ⬇️ some of your best tips for leading distributed teams!