Instructional Design Insights

⏰ Design Is Taking Too Long. When Can We Ship? (https://lnkd.in/eGeqRxd2), a very thoughtful overview of how to communicate and defend design process, and how to manage situations when you are expected to deliver faster — by visualizing your work and focusing on primary user benefits first. Neatly put together by Pavel Samsonov. 🤔 Final design hides the complexity of the work behind it. ✅ Design is hard to measure unless you focus on deliverables. ✅ So stakeholders track value in UX deliverables, not process. ✅ More final deliverables arrive faster → faster production time. 🚫 But value of design lies in the quality of the process behind it. ✅ Business value comes from user value, not the other way. ✅ Frame your design process as a way to maximize user value. ✅ Never present deliverables as “finished”: emphasize testing. ✅ Suggest uninterrupted times for hands-down design work. 🚫 No productivity optimization can automate user value. 🚫 There is no “later” phase to patch broken design work. ✅ Suggest to shift priorities or reduce the overall scope. ✅ Calibrate expectations: show what’s needed to be ready. ✅ Visualize the complexity of UX work with event storming. ✅ Report progress proactively: 2-mins videos, once a week. The most impactful ways to explain why design takes time is to visualize it. Not as abstract Double-Diamond or Triple-Diamond diagrams, but as messy, real-world sticky notes on a huge Miro or Figjam board (attached in the comments) — with all the pieces of work needed to get to final deliverables. As designers, we often get defensive, not showing the work until we feel that it’s in a good shape. But personally, I found it remarkably helpful to show design progress to stakeholders early and repeatedly. But: I would never ask for a personal opinion on design, but if they think it actually helps deliver user value. Design is all about well-orchestrated feedback loops. For different audiences — from customers and designers to developers and stakeholders. Cutting corners breaks these feedback loops. The result is poor inputs that lead to poor outcomes — often reversible, but sometimes damaging for years to come. Most importantly: calibrate expectations. We don’t know how our stakeholders work, so we shouldn’t expect that they know and understand design process. The more sincere and vulnerable you are, the more likely you are to get understanding and support, rather than fast turnaround requests. --- ✤ Useful resources: How To Increase Heads-Down Time To Design, by Steve Won (원성준) https://lnkd.in/ewVnxwNb How Can You Find Time To Design?, by José Torre https://lnkd.in/dJrUfUEz Product Design: Too Much Work, Too Little Time, by Tess Gadd https://lnkd.in/e9RFYuCf [continues in comments]

Trainers must be more than experts— Here's the secret to delivering impactful training sessions, no matter what comes your way. As a trainer, being prepared for instant changes in the delivery of any concept requires a flexible and adaptive mindset. Here are key strategies to help you stay prepared: 1. Thorough Subject knowledge - 📕 Master the content so well that you can break it down or present it in multiple ways, adapting to the audience’s needs. This will allow you to explain complex ideas in simpler terms or delve deeper if required. 2. Audience Analysis - 🧐 Before the session, understand your audience's knowledge level, learning preferences, and possible challenges. This will help you anticipate where you might need to adjust your delivery. 3. Create a Session Outline - 📝 Have a structured outline that allows for adjustments. Include different examples, analogies, and activities so that you can switch methods if needed. 4. Plan for Flexibility 🧘 - Build in buffer time to the session plan, allowing you to address questions or revisit concepts without rushing. Be prepared to cut less essential content if time constraints arise. 5. Use Interactive Methods 🗣️ - Include interactive methods such as Q&A, group discussions, or problem-solving activities. These allow you to gauge understanding and shift the delivery based on immediate feedback. 6. Technology Familiarity - 🧑💻 Know the tools and platforms you are using so you can quickly adapt, whether it’s changing slides, moving between resources, or using multimedia to reinforce concepts. 7. Stay Calm and Confident ☺️ - If a change in delivery is necessary, remain calm and composed. Confidence reassures the audience, and maintaining a positive attitude will help you navigate unexpected changes smoothly. 8. Prepare Backup Plans 🖋️ - Have alternative examples, exercises, or activities ready in case the original approach does not resonate with the group. 9. Stay Current 🏃 - Keep up with the latest trends, tools, and methods in training and your field of expertise. This allows you to bring fresh perspectives and solutions to any spontaneous situation. 10. Gather Feedback ✍️ - After a session, ask for feedback to understand where adjustments were successful or where improvements are needed. This helps in refining your ability to adapt in future sessions. Being prepared for changes is about blending preparation with flexibility and having the confidence to switch gears when necessary. #confidence #trainthetrainer #training #softskills #leadership #communication #learning

You’re not alone if you’ve noticed that, despite the time and resources invested, the DEI training programs in your organization aren’t delivering the impact you expected. The reality is, success isn’t just determined by the commitment of the participants —it’s heavily influenced also by how the program is structured and delivered. There are key signs to watch for that may suggest your DEI program is like a broken ladder, making it difficult for employees to climb toward meaningful change Here are 8 common pitfalls to watch out for, and what you can do to ensure the DEI trainings in your organization make a lasting impact: ❌ Single-session workshops ✅ Effective DEI programs involve spaced learning, delivered over time to allow for deeper understanding and lasting impact ❌ Same content for people in different roles  ✅ Does the training feel generic, like it’s meant for everyone but relevant to no one? A good DEI program should be tailored to specific roles and the needs of your group. ❌ Focusing on compliance and what not to do ✅ The focus should be on modeling inclusive behaviors and showing what to do in real situations and how to incorporate them into daily work ❌ Copy-pasting training content from global DEI programs ✅ If it feels like the examples or exercises don’t really apply to your workplace, the content may have been copy-pasted from global programs. Check how the material has been adjusted to reflect your specific organization’s culture and challenges. ❌ Run by passionate DEI advocates with no facilitation experience ✅ A passionate facilitator is great, but they should also know how to manage group dynamics and keep discussions productive. Pay attention to whether the facilitator is able to navigate complex conversations and make the space feel safe for everyone. ❌ Raising awareness without driving behavioral change ✅ DEI training should focus on translating awareness into concrete actions that people can start practicing immediately. ❌ Ignoring pushback and concerns ✅ A DEI training that shies away from tough conversations might miss real issues. Good training fosters open dialogue, allowing participants to voice concerns and discuss challenges openly. ❌ No follow-up or next steps ✅ A truly impactful program provides follow-up phases for implementation, ensuring the lessons learned are integrated and built upon. By paying attention to these aspects, you can transform the DEI training program into one that delivers meaningful, lasting change. Do any of these issues resonate with you? I’d love to hear your thoughts!

If you’re in Learning and Development… And you’re optimising for "checking the boxes" on training programs… IMO, we’re missing a trick. The likelihood of driving real behaviour change through surface-level programs is low. But when we focus on how people actually learn and grow? Game-changer. So, what should we be optimising for? ✅ Optimise for brain-friendly learning. Understand how the brain processes and retains information. Use spaced repetition, storytelling, and active engagement to make learning stick. ✅ Optimise for emotional engagement. People don’t learn well when they’re stressed or disengaged. Create safe, inspiring environments that spark curiosity and connection. ✅ Optimise for growth, not perfection. Shift the focus from “getting it right” to embracing mistakes as opportunities. Build a culture where learning is continuous, not a one-and-done event. ✅ Optimise for relevance. Every brain asks the same question: “Why does this matter to me?” Design programs that are actionable, personalised, and tied to real-world challenges. ✅ Optimise for habits, not just skills. Skills fade if they aren’t reinforced. Help people build habits that embed what they’ve learned into their daily work. AND DON’T FORGET… 🎉 Optimise for your own development. L&D professionals often pour into others but forget themselves. Stay curious. Seek out trends. Connect with peers who challenge and inspire you. CLO100 If you treat your role as a learning journey—for both yourself and your organisation—then the impact you create will be exponential.

A lot of time and money goes into corporate training—but not nearly enough comes out of it. In fact, companies spent $130 billion on training last year, yet only 25% of programs measurably improved business performance. Having run countless training workshops, I’ve seen firsthand what makes the difference. Some teams walk away energized and equipped. Others… not so much. If you’re involved in organizing training—whether for a small team or a large department—here’s how to make sure it actually works: ✅ Do your research. Talk to your team. What skills would genuinely help them day-to-day? A few interviews or a quick survey can reveal exactly where to focus. ✅ Start with a solid brief. Give your trainer as much context as possible: goals, audience, skill levels, examples of past work, what’s worked—and what hasn’t. ✅ Don’t shortchange the time. A 90-minute session might inspire, but it won’t transform. For deeper learning and hands-on practice, give it time—ideally 2+ hours or spaced chunks over a few days. ✅ Share real examples. Generic content doesn’t stick. When the trainer sees your actual slides, templates, and challenges, they can tailor the session to hit home. ✅ Choose the right group size. Smaller groups mean better interaction and more personalized support. If you want engagement, resist the temptation to pack the (virtual) room. ✅ Make it matter. Set expectations. Send reminders. And if it’s virtual, cameras on goes a long way toward focus and connection. ✅ Schedule follow-up support. Reinforcement matters. Book a post-session Q&A, office hours, or refresher so people actually use what they’ve learned. ✅ Follow up. Send a quick survey afterward to measure impact and shape the next session. One-off training rarely moves the needle—but a well-planned series can. Helping teams level up their presentation skills is what I do—structure, storytelling, design, and beyond. If that’s on your radar, I’d love to help. DM me to get the conversation started.

The difference between leadership programs that transform and those that disappoint? It's not about the content—it's about the design. After designing countless leadership development experiences and working with great learning professionals like Rachelle Pereira, Berin McKenzie, Rolf Pfeiffer, Suzanne de Janasz, Ph.D., Teresa Ramos Martin, and Bridget C Harbaugh, I've identified 6 principles that separate high-impact programs from the rest: 🔄 Design for sustained behavior change → Learning journeys span months, not days. Real transformation happens through spaced reinforcement and real-world application between sessions. 🎯 Customize thoughtfully → Generic examples fall flat. I interview participants upfront to develop scenarios that mirror their actual challenges and context. 🤝 Build psychological safety → When leaders feel safe to be vulnerable and learn from each other, breakthrough moments happen naturally. ⚡ Use live case methodology → Participants work on their actual current challenges, not hypothetical scenarios. This bridges the gap between learning and doing. 📊 Iterate systematically → The best programs evolve based on participant and stakeholder feedback, documenting real impact along the way. ✨ Leverage alumni power → Nothing sells future cohorts like authentic stories from leaders whose skills and success genuinely improved. The goal isn't just knowledge transfer—it's creating sustainable behavior change that ripples through entire organizations. Leadership development isn't an event. It's a journey of becoming. What else, in your experience, distinguishes high-impact learning programs? #LeadershipDevelopment #LearningDesign #BehaviorChange #Leadership

Most training programs create excitement. Very few create measurable business impact. A few months ago, I worked with an organization that had a very specific challenge. Their frontline teams were attending workshops, feeling motivated, taking notes but when it came to actual performance on the field, their sales conversion was very low. Great energy. Poor execution. Something was missing. So before designing the learning intervention, I asked one simple question: “What’s the real context in which your people operate daily?” Not the role. Not the job description. Not the competencies. The context. What pressures do they face? What conversations are toughest? Where do deals collapse? Who influences decisions? What behaviours matter most on the ground? The organization opened up. We mapped real scenarios. We shadowed calls. We watched interactions. We decoded customer psychology. We understood the reality behind the numbers. Only then did we build the training journey. Not generic content. Not textbook concepts. Not motivational theory. But a program designed exactly around their on-ground realities. The impact. Over the next eight weeks, something changed. Sales conversations became sharper. Objections were handled with more confidence. Teams spoke value, not price. Managers reinforced learning consistently. The conversion saw a huge jump and this was created not by more training, but by the right training. The lesson is simple: Content informs. Context transforms. Workshops don’t create results. Relevance does. When learning mirrors the real world, people don’t just listen they apply. When they apply, organizations grow. What’s one area in your team where you feel content is high but context is missing? If your organization wants training that delivers real, measurable outcomes let’s talk.

The Inconvenient Truth About Learning Design: From Content to Context As we delve deeper into the realms of education and professional development, there is an undeniable shift taking place. Many organizations still cling to the age-old idea that providing an abundance of content equates to effective learning. However, the inconvenient truth is that this approach is no longer sufficient. It’s time to move from content saturation to context-driven learning! The crux of effective learning design lies not just in the "what" but in the "how" and "why." Here are a few key insights on how this paradigm shift can redefine our strategies: 1. Understanding the Learner's Journey: Contextual learning begins with understanding the backgrounds, experiences, and challenges learners face. Tailoring content to real-world scenarios allows for a deeper connection and better retention. 2. Emphasizing Application Over Memorization: In a world filled with information, the capacity to apply knowledge in practical ways is paramount. When learning experiences are grounded in relevant contexts, they become not just theoretical but transferrable to real-life situations. 3. Creating Collaborative Environments: A learning design focused on context encourages interaction and collaboration. By facilitating a space where learners can share experiences and insights, we promote a richer, more diverse learning ecosystem. 4. Measuring Impact, Not Just Engagement: It's not enough to just collect data on how many people viewed your content. The real metric of success is the transformation that occurs— how the knowledge is applied and what changes result from it. 5. Iterative Learning Experiences: The journey of context-driven learning should be continuous. Regular feedback and refinement help ensure that learning experiences constantly evolve to meet the dynamic needs of learners. The future of learning design isn’t just about filling minds with information; it’s about creating meaningful, contextual experiences that inspire change. As we embrace this shift, let us challenge ourselves: how can we design learning experiences that go beyond content and truly resonate with our audiences? I invite you to share your thoughts below on how we can move from content to context in our learning approaches. Your insights could be the catalyst for someone else's journey! #LearningDesign #ContextOverContent #Education #ProfessionalDevelopment #LifelongLearning #LearningStrategies

In my former life, I was a graphic designer. I spent years obsessing over layouts, grids, color palettes, and the tiny details that make a design feel right. When I moved into learning design, I realized those same skills gave me an edge. The PARC principles I had been using for years—Proximity, Alignment, Repetition, and Contrast—translated perfectly into creating clearer, more engaging learning experiences. Proximity Group related content so learners instantly understand what belongs together. Alignment Position elements with purpose. Consistency in placement makes content easier to follow and trust. Repetition Repeat visual cues like colors, fonts, and layouts. Predictability helps learners focus on the message instead of figuring out the interface. Contrast Highlight what matters most. Use size, color, and whitespace to create a clear visual hierarchy. This simple system works in both worlds—graphic design and learning design—because it’s all about reducing friction, improving clarity, and guiding attention. What principles have you borrowed from another field that’s improved the way you create learning experiences?

“Train-the-trainers” (TTT) is one of the most common methods used to scale up improvement & change capability across organisations, yet we often fail to set it up for success. A recent article, drawing on teacher professional development & transfer-of-training research, argues TTT should always be based on an “offer-and-use” model: OFFER: what the programme provides—facilitator expertise, session design, practice opportunities, feedback, follow-up support & evaluation. USE: what participants do with those opportunities—what they notice, how they make sense of it, how much they engage, what they learn, & whether they apply it in real work. How to design TTT that works & sticks: 1. Design for real-world use: Clarify the practical outcome - what trainers should do differently in their next sessions & what that should improve for the organisation. Plan beyond the classroom with post-course support so people can apply learning. Space learning over time rather than delivering it in one intensive block, because spacing & follow-ups support sustained use. 2. Use strong facilitators: Select facilitators who know the topic & how adults learn, how groups work & how to give useful feedback. Ensure they teach “how to make this stick at work” (apply & sustain practices), not only “how to deliver a session.” 3. Make practice central: Build the programme around realistic rehearsal: deliver, get feedback, & practise again until skills become automatic. Use participants’ real scenarios (especially change situations) to strengthen transfer. Include safe practice for difficult moments (challenge, unexpected questions) & treat mistakes as learning. Build peer learning so participants learn with & from each other, not just the facilitator. 4. Prepare participants to succeed: Assess what participants already know & can do, then tailor the learning. Build confidence to use skills at work (confidence predicts application). Help each person create a simple, specific plan for when & how they will use the approaches in their next training sessions. 5. Ensure workplace transfer support: Enable quick application (opportunities to deliver training soon after the course), plus time & resources to do it well. Provide ongoing support (feedback, coaching, & encouragement) from leaders, peers &/or the wider organisation. 6. Evaluate what matters: Go beyond satisfaction scores - assess whether trainers changed their practice & whether this improved outcomes for learners & the organisation. Use findings to improve the next iteration as a continuous improvement cycle, not a one-off event. https://lnkd.in/eJ-Xrxwm. By Prof. Dr. Susanne Wisshak & colleagues, sourced via John Whitfield MBA