From the course: Building AI That Remembers: Architecting Reliable, Context-Aware Enterprise Agents
Why memory makes AI more useful
From the course: Building AI That Remembers: Architecting Reliable, Context-Aware Enterprise Agents
Why memory makes AI more useful
What if I told you that most AI agents have the memory of a goldfish? On a Tuesday morning, Marcus, a customer success manager, spent 45 minutes digging through logs to solve a five-minute problem. Why'd he do that? Because a chatbot helping his customer forgot everything, every single time. Now, this scenario is playing out in thousands of companies right now. Okay, imagine this instead. an agent that recognizes Elena as a loyal customer. It remembers she filed a police report. It reviews past interactions automatically, and then resolve the claim in, you guessed it, minutes, not more minutes. That's the power of memory-enabled AI. My name is Tae Balcom. I'm a VP of product management at Oracle. And in this course, I'll show you how to move from forgetful chatbot to a reliable AI colleague, one that learns, that adapts and delivers real business value. Guess what? You don't need a computer science degree for this. Bring me a real problem. And what I want to do together is build AI that remembers and performs.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.